8 Reasons to switch to a Hosted/VoIP Telephone System
Benefits of replacing your old PBX with an Hosted Telephone SystemWhat is a Hosted/VoIP Telephone System?
A Hosted Telephone system is a complete telephony system that routes telephone
calls over a companies data network, which are controlled centrally via a bank of
remote servers running over the internet, that acts as the switchboard. This creates a
distributed architecture that allows users to add handsets in multiple locations using 1
The technology includes advanced communication features but also provides a
significant dose of worry-free scalability and robustness that all enterprises seek. The
hosted system uses the very latest in VoIP technology to route incoming and outgoing
calls, and is able to remotely stack and queue calls off site and pass them through to
the available handsets, thus saving money on expensive additional phone lines.
Additionally, due to the use of bandwidth to carry calls rather than traditional
telephone lines, businesses can run an average of up to 8 calls through 1 connection.
Enterprises don't need to disrupt their current external communication infrastructure
and operations. With a Hosted System deployed, an enterprise can even keep its
regular telephone numbers by moving these onto our platform to host. This way, the
hosted system switches local calls over the data network inside the enterprise and
routes calls in and out via the internet connection.How it works
A Hosted Telephone System consists of one or more SIP phones, and a Hosted
Telephone System to connect to your incoming and outgoing calls. Your phones,
being either soft phones or hardware-based phones, register with the hosted system,
and when calls come into the system it distributes them as required. Similarly, when
calls are made, multiple users can simultaneously pick up the phone and make a call,
the only limitation being the available bandwidth through the broadband connection.