Breakdown Cover

BREAKDOWN COVER

With a choice of four levels of cover there is an option to suit all users.

Our Breakdown Plans

Our breakdown cover is an affordable solution to your computing problems.

Giving you peace of mind and avoiding those nasty out of the blue repair costs, our plans are designed for helping you get on with what you need to do!

Compare our various options below.

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Cover One

£19.99

  • covers one tablet (tablet only)
  • 12 months cover
  • covers one fix
  • includes additional services

Cover Two

£49.99

  • covers two devices of your choice*
  • 12 months cover
  • covers two fixes
  • includes additional services

Cover Three

£79.99

  • covers three devices of your choice*
  • 12 months cover
  • covers three fixes
  • includes additional services

Cover Four

£99.99

  • covers five devices of your choice*
  • 12 months cover
  • covers five fixes
  • includes additional services

Breakdown Cover

What it Covers

Our breakdown cover is designed to keep your devices up and running when things go wrong. Giving you peace of mind and avoiding those nasty out of the blue repair costs, the plan is designed to fix non mechanical issues that will prevent you from getting on with what you need to do.

Multiple Devices

If you have more than one device and would like to cover multiple devices in your home, then you can make use of our multiple device plans and make better savings.

How it Works

Each of our plans has a set usage but does not apply to each device. If you are on our Breakdown Cover Two and have two laptops you can use the cover twice for any fix that is preventing you from getting on with your work. Once the usage has been used the cover will expire.

If a problem is quite small and not justified using the cover we will offer a discounted rate of £24.99 to fix the problem and save your usage for something else. It is your choice, but we will give guidance and advice along the way to make sure you receive the best deal.

Our breakdown plan covers all labour for non mechanical failure not including hardware, user accidental or incidental damage.
Please note this is not an insurance plan or accidental cover.
Strictly breakdown cover.

Device = Laptop/PC/Tablet
Cover expires after 12 months or when all covered fixes have been used, whichever occurs first. *Acceptance conditions apply.

Additional Services

The following services are also included with every breakdown cover plan above.

  • Free diagnostics and investigation – full tests and checks on your system
  • PC clean up (PC spring clean) – help speed up system
  • Defragment (disk de-clutter) – make your files open faster
  • Data recovery – in-house service
  • Windows updates – bring your version of windows up to date
  • Program clean ups – removal of unused/redundant programs
  • Driver updates – we will make your hardware work better
  • Start up acceleration – will make your computer start up faster
  • PC booster – optimisation for best performance
  • Free annual check – annual check of system
  • Additional work discount – discount on upgrades.
  • Priority service – faster help when you need it
  • Telephone & email advice – friendly advice when you need it

Exclusions or Limitations

As with all policies of this type, there are certain limitations and certain things that are not covered. The most significant exclusions of this cover are set out below.

  • Mobile phones
  • Game consoles
  • Excludes parts
  • External peripherals  e.g. printers/cameras/monitors
  • Accidental damage e.g. cracked laptop screen
  • Virus removal – Protect IT plans available (ask for details)
  • System upgrades e.g. memory upgrade
  • Software upgrades e.g. operating system upgrade
  • 3rd party software – Microsoft software only
  • Home users only – business breakdown cover available
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